21 Sep 2018

Triton Safeguard+ safety notice

We have been made aware of a potential safety issue with the Triton Safeguard+ shower. In a very small number of cases a part of the electronic circuit board of this shower may overheat, and this may ultimately lead the unit casing to melt. Only this model is affected.

If you have the Triton Safeguard+ shower (as pictured), please contact Triton’s service team on freephone 0800 015 4145 to arrange an appointment for a qualified Triton engineer to carry out the safety inspection. 

Alternatively you can email your details to safeguard@tritonshowers.co.uk or visit www.tritonshowers.co.uk/inspection and fill in the contact form at any time. It is very important you leave a valid daytime telephone number for the them to contact you on. 

The Triton engineer will check your unit and correct any issues. Please be assured that this visit should take no longer than 30 minutes to complete. 

We would advise you not to use this shower until it has been inspected by the Triton service team

If you have any concerns, questions or queries please do not hesitate contact us directly on 01249 465465.

 

Notice issued by Triton:
https://www.tritonshowers.co.uk/help-and-support/support/safety-information