3 May 2013

Oxford City Council Housing Benefit payment issues: update

Oxford City Council have been working hard to resolve the recent Housing Benefit payment issues that may have affected some of our residents. Oxford City Council has confirmed to GreenSquare that all payments have now been paid directly into tenants bank accounts. If this delay has caused you to incur bank charges Oxford City Council has made a commitment to pay these charges.

What you need to do:

• You will need to provide Oxford City Council proof of your bank charges i.e. a bank statement or letter from your bank.
• Oxford City Council will repay those charges into your bank account.

Oxford City Council will be sending a letter to all residents who have been affected by the delay in the next few days.

Please contact Oxford City Council on 01865 252589 if you have any queries relating to the above.