GreenSquareAccord merger

Westlea transfer and company name change – November 2021

We have completed the GreenSquareAccord merger process by transferring Westlea Housing Association into Accord Housing Association Limited – and changing the name of the combined company to be ‘GreenSquareAccord Limited’ so that its legal name is the same as the trading name used since April 2021.


So what’s happened?

Earlier this year GreenSquare Group and GreenSquare Community Housing merged with Accord Housing Association to create GreenSquareAccord. This was the first stage of our planned merger process. Since 6 April 2021 you will have noticed we are now using this new name and logo on our letters, websites, ID badges and uniforms – and email addresses have changed.

Now we have completed the GreenSquareAccord merger process by transferring Westlea Housing Association into Accord Housing Association Limited. This has happened (on 30 November 2021) in the same way as the earlier merger by what is called a ‘transfer of engagements’. We have also changed the name of the combined company to be ‘GreenSquareAccord Limited’ so that its legal name is the same as the trading name used since the merger in April 2021.


But I thought Westlea Housing had already changed to GreenSquare years ago? I’m confused!

Although the Westlea landlord company had been using the name ‘GreenSquare’ for many years, its legal name had remained Westlea Housing Association Limited – and it is was a separate company (or subsidiary) in the GreenSquareAccord group. All customers' services have been provided by GreenSquare, and now GreenSquareAccord, which is why you might not have realised Westlea Housing still existed.


Why have you done this?

This change means our housing associations are now together as one company and we have a simpler and less confusing legal structure. It will mean we can be more efficient and save money to spend on things that matter to customers. This has been like putting the last piece of a jigsaw in place and will help us to improve services to you; invest more in local communities; extend our care and support services; and build more affordable homes.


What does it mean for customers?

Importantly, these changes do not affect your tenancy or lease or the services you receive. Your legal rights and the terms and conditions of your tenancy or lease have not changed. The level of your rent or service charge will not change as a result of the transfer. If you already have the right to buy, you have not lost that right. The only difference is a change of landlord for former tenants of Westlea.


Will the staff I know and recognise change?

Because your services are already provided by GreenSquareAccord, you will continue to have the local housing officers, and other staff you know and recognise, supporting you and working locally in your area. There are no immediate plans to make changes to any of our other contractors – as contracts come up for renewal we’ll review what’s best for all customers.


Did customers have any say in this?

Yes, absolutely – and that’s why we contacted all those affected earlier in 2021. It is a regulatory requirement to consult with customers about any change in landlord. Their feedback was shared with board members who took it into account before deciding whether to go ahead.

Shareholding members of Westlea, which include customers, also needed to vote to support the transfer before it could happen. We are committed to providing ways for you to get involved and help us improve our services and that won’t change now transfer has happened. We will work with our current customer groups to make sure that your voice will continue to be heard.

Thank you to all Westlea tenants and leaseholders who took time to give feedback on this proposal.

More information about these changes is available here.

 

This diagram was used to help explain the change as part of our customer consultation in summer 2021:
A diagram showing Westlea Housing Association merging into Accord Housing Association Limited


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Update for customers – 6 April 2021

GreenSquare and Accord have come together as one – which means you are now a GreenSquareAccord customer.

GreenSquare Group and GreenSquare Community Housing have merged with Accord Housing Association. From 6 April 2021 the new merged organisation and some other companies in the group (including Westlea Housing Association) are trading with the name GreenSquareAccord.

We have created GreenSquareAccord so that we can improve services to you; invest more in local communities; extend our care and support services; and build more affordable homes.

The merger does not change our relationship with you or the services you receive. And you can expect to be dealing with the same people you did when GreenSquare and Accord were separate. There is nothing you need to do. This website will remain in place for the moment and is for GreenSquareAccord customers in the South and South West and those who were previously GreenSquare customers.

You will notice we begin to use a new logo on letters, ID badges and uniforms – and email addresses have changed. But you can expect to still see the separate GreenSquare and Accord names and logos in some places (including this website) as we start to bring services together over the months ahead.

In time, we will use the extra resources resulting from the merger to expand and improve local delivery of services, across our larger operating area. So that, together, bigger really will mean better.

You can get in touch with GreenSquareAccord by email to info@greensquareaccord.co.uk or by calling 0300 111 7000. And you can continue to contact us using ‘myGreenSquare’ account.

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