FAQs

What’s a housing association?

Housing association is a common term for the 2000 or so independent, not-for-profit organisations registered with and regulated by the Homes and Communities Agency (HCA).

How do I become a resident?

There are several ways you can become a GreenSquareAccord resident. Full details of how to apply for housing are here.

How do I pay my rent?

You can pay your rent by Direct Debit, at a Post Office, over the Internet, by phone with a debit or credit card, at any “PayPoint”, or through Housing Benefit. Full details are here.

How can I get something repaired?

You can book repairs on the Web site by clicking here.

What can I do if I have money problems?

Information about what to do if you fall behind with your rent can be found here.

What can I do about nuisance neighbours or antisocial behaviour?

GreenSquareAccord takes neighbour nuisance and antisocial behaviour very seriously. More information about what steps to take can be found here.

How can I contact GreenSquareAccord?

Methuen Park,
Chippenham,
Wiltshire
SN14 0GU

Tel: 0300 111 7000
Email: info@greensquareaccord.co.uk

Full details of our location and contact address and phone numbers can be found here.

What do I do if I want to exchange homes?

There’s more information about exchanging your home with another GreenSquareAccord resident here.

Does GreenSquareAccord provide sheltered housing?

GreenSquareAccord owns and manages homes for people aged 55 or over; this accommodation provides a safe and secure environment for residents whilst promoting independent living. For more information, click here.

Can I find out who is on the board at GreenSquareAccord?

Details of the board members can be found here.

Does GreenSquareAccord work with its residents?

GreenSquareAccord wants its homes to be based in strong and stable communities where residents want to live. To help that happen, it works with residents and other organisations to support a range of community development projects. There’s more information here.

Are there any jobs?

More information about jobs can be found here.

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