All residents will be invited to a consultation meeting to discuss the planned maintenance process and to discuss any future improvement works.
At that consultation meeting, the surveyor will arrange a convenient time to visit your home, so they can complete a survey. If you are unable to attend the consultation event, the surveyor will contact you afterwards by phone or letter to arrange a convenient time to visit.
When the survey takes place the surveyor will need access to all the rooms in the property and access to all external areas. This is so we can look at the condition of the property to ensure that we do not miss any repairs that are required. The survey may take up to an hour to complete, and in some cases it may take slightly longer.
Once the survey has been completed the surveyor will discuss with you all the repair and improvement work that has been identified, and give you an estimated timescale when work will start at your home.
As part of the planned maintenance process, we will also inspect the condition of your bathroom to see if it requires improving in anyway. The surveyor will agree if anything is going to be done to the bathroom at the time of the survey.
As part of the planned maintenance process, we will also inspect the condition of your kitchen to see if it requires improving in anyway. The surveyor will agree if anything is going to be done to the kitchen at the time of the survey.
If your kitchen is to be improved, it may be partially or fully upgraded depending on its age and condition. The surveyor will discuss this with you at the time of the visit.
While the surveyor is completing a survey of your house, they will also look to see if there are any defects to the building that may need to be repaired or improved at the same time.
Before work is carried out in the property, we may carry out an asbestos survey so we can check to see if the property contains any asbestos, which will alter the way in which we work.
This will be carried out by one of our surveyors and they will discuss any concerns / questions you may have relating to asbestos. If you have any concerns that cannot wait until we survey the property, then please contact us: tel 01249 465465; firstname.lastname@example.org.