Greenview

 

Greenview is our easy-to-use website where customers can complete regular surveys, as well as take part in forum chats and 'quick polls' to earn points.

(The points are awarded each time you take part in a survey about different aspects of our services, or complete a quick poll, or post a comment on the forum.)

There is an annual cash prize draw which has 3 levels of prizes – £100, £250, and £500 – the more points you have the greater the value of the prize draw you will be entered into!

We also have regular prize draws – to be entered into these all you have to do is complete that particular survey! Every time we have:

1 prize of £100 | 2 prizes of £50 | 2 prizes of £25

You can register hereThere will be a delay while your registration is authorised, you will then receive a confirmation email and you’ll be able to login whenever you like.

If, for some reason, you are unable to complete Greenview online, you can take part in the surveys by phone or post. Please contact the Viewpoint team for further information.


COMING SOON:

Rent and service charges survey - February 2019

 

Our recent surveys

Standards of service - January 2019

This survey was looking at service standards. We value our customers and are committed to providing you with great service; you are and should be at the heart of everything we do. More details here.

Governance and engagement - December 2018 

This survey was about governance and engagement; we want to ensure that our customers have a wide range of opportunities to influence and be involved in services we deliver. More details here

Grounds maintenance – November 2018

This survey was about our grounds maintenance service for GreenSquare land. More details here.

Green paper customer consultation – October 2018

This survey was seeking views on the government's social housing green paper 'A new deal for social housing' which focuses on the relationship between landlords and tenants, and proposes fundamental reform. More details here.

Handy help – September 2018

In this survey, we wanted to find out if you thought that GreenSquare should provide any additional repairs and maintenance services; how the service could be paid for; and who you think could benefit. More details here.

G2 magazine and annual review – July 2018

We carried out this survey to find out customers' views about moving G2 online, and to invite their suggestions about what they'd like to see included in the annual review for customers. More details here.

Residents and recycling – June 2018

This survey was looking into recycling, asking customers how they are recycling at the moment and what could be done to help them to recycle more in the future. More details here.

Social and affordable rents – May 2018

This survey was to get a customer viewpoint on offering social rents as well as, or instead of, affordable rents. More details here.

Antisocial behaviour – March 2018

This survey was to learn how satisfied customers were with how we manage antisocial behaviour (ASB). We have an in-house tenancy enforcement team that deals with serious or complex tenancy breaches, with housing or community officers managing low to medium level cases. More details here.

Digital access (use of the internet) – January 2018

This survey was part of a wider Customer Service Committee inquiry into whether our customers are ready to 'go digital' and access our services online. More details here.

 

Read about older Greenview surveys here