GreenSquareAccord’s commitment...

Transparency has become much more prominent as a matter of public concern over recent years, and this raised level of public and political interest increases the importance not so much of transparency in itself (which has always been important to GreenSquareAccord), but of demonstrating how our commitment to transparency is delivered in practice.

NHF view

The National Housing Federation welcomes the Government’s commitment to transparency and agrees that it’s important for housing associations to be open and transparent. This allows them to be accountable to their residents besides reflecting their character as organisations operating for community benefit. However, the approach that best meets the requirements of the association and its tenants and stakeholders will vary from one organisation to the next, reflecting the diversity of the operations and the client groups that they serve.

The NHF believes that each association should therefore remain free to evolve its own transparency policy in conjunction with its stakeholders.

At GreenSquareAccord...

At GreenSquareAccord transparency, openness and accountability are important principles. Being open with our residents and wider customers and stakeholders helps to build trust, allows for scrutiny and challenge and can lead to improvements in services.

We uphold our commitment to transparency through the publication of information, by active communication with residents and other stakeholders, and through accountability to our tenants.

Accessing your personal information

Under data protection legislation, you have the right to know what data is held about you by GreenSquareAccord and to access your personal data. In order to exercise this right you must submit a “Subject Access Request” (SAR).

  • Requests can be made in writing or verbally over the phone. The easiest way to ensure you have provided all the necessary documentation and information to process your request is to complete our standard Subject Access Request Form - click here to download a copy (you don’t have to complete a form but it can help us find the information you need.)
  • If you are looking for specific information and/or you know where in GreenSquareAccord the information you are interested in is likely to be held eg a specific department, then please state this clearly on the form.
  • We may also request a copy of an official form of identification, for example, a passport or driver’s licence. We will notify you if we require identification documentation.
  • You can ask any of our Customer Support Officers in our Contact Centre or write to the Data Protection Manager, GreenSquareAccord, Methuen Park, Chippenham SN14 0GU.
  • You can also contact the Data Protection Manager on

Gender pay gap report

GreenSquareAccord is required by law to publish an annual gender pay gap report (click here to read the latest report).

The figures set out have been calculated using the standard methodologies used in the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.

Under the law, men and women must receive equal pay for:

  • the same or broadly similar work;
  • work rated as equivalent under a job evaluation scheme; or
  • work of equal value.

GreenSquareAccord is committed to the principle of equal opportunities and equal treatment for all employees, regardless of sex, race, religion or belief, age, marriage or civil partnership, pregnancy/maternity, sexual orientation, gender reassignment or disability.


Shared Ownership and Affordable Homes Programme 2016-21

GreenSquareAccord has secured funding to deliver new affordable housing through the Shared Ownership and Affordable Homes Programme 2016-21 from Homes England.

We are committed to publishing details of all payments above £500 made in delivering our affordable housing programme.

Click below to view PDFs showing details of payments for each period:

Payments at 30 September 2020

Payments at 30 June 2020

Payments at 31 March 2020

Payments at 31 December 2019

Payments at 30 September 2019

Payments at 30 June 2019

Payments at 31 March 2019

Payments at 31 December 2018

Payments at 30 September 2018

Payments at 30 June 2018

Payments at 31 March 2018

Payments at 31 December 2017

Payments at 30 September 2017

Payments at 30 June 2017

Payments at 31 March 2017

Payments at 31 December 2016

Payments at 30 September 2016

Payments at 30 June 2016

Payments at 31 March 2016



If you’re a third-party solicitor enquiring about our insurance policy details and Portal ID:
For Employers Liability and Public Liability, our insurer is Zurich Municipal, policy number JHA- 22S057-0013 and the portal compensator ID C00108.


Working safely during Covid-19 – risk assessments

Asbestos surveyors

Communal spaces stock condition



Home demos



Offices - Contact Centre

Offices - Finance

Offices - Neighbourhoods

Show homes

Site visits

Stock condition and energy surveys

Supported housing

Visiting customers at home

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