How to pay your rent

Our contact number is 01249 465465


By bank direct debit

We can set this up for you over the phone, please see the numbers at the top of this page. Alternatively, you can download a direct debit form. Click here if you are a Westlea resident. Click here if you are an GreenSquare resident.

 

 Pay at any Post Office

 

At any post office

in the United Kingdom by cash, debit card, or by credit card, using the rent payment card that we sent you when your tenancy started.

 

 Pay using the Internet

Smartphone app – allpay.

Download the app that will enable you to pay your bills from your Android, Apple, or Windows smartphone:

Android Allpay app    Apple Allpay app

 

 Pay by phone with a credit or debit card




By phone with a debit or credit card

Please have your Allpay card and a debit or credit card ready when you call.  You can use our automated payment option, press 1. You will be transferred immediately to the Allpay automated payment line.

If you don’t chose this option, you will be put through to our contact centre, who will take your payment .

You can call our 24-hour payment line on 01249 466106 (a recorded message will talk you through the process). If you prefer to contact us by telephone to make your payment, our contact details are at the top of the page.

 

 Pay at any 'PayPoint'

At any ‘PayPoint’

Use your payment card to pay wherever you see the PayPoint logo (conveniently located in local shops, newsagents, supermarkets, and service stations).

 

 Pay through Housing Benefit

Through Housing Benefit.

You can claim Housing Benefit from your local council. If you need help with your claim, please contact us (details at the top of this page).

 

Universal Credit

Through Universal Credit

If you claim, or are eligible to claim, Universal Credit, you can do so online at www.gov.uk/universal-credit. For further information on UC, please follow the link here.

 

 Pay through BACS or online banking

Internet

Go to https://www.allpayments.net/ and have your payment card and debit or credit card ready. 

 

Please note, we will no longer be accepting cash payments at our offices. If you require a payment card for use at the Post Office or PayPoint, please contact our Customer Services Team on the numbers above.