19 Jul 2017

Beware of cold callers

This month (July) is Scams Awareness Month – a national campaign that aims to highlight how people can be caught out through scams including online scams, postal cheats, phone cons and doorstep rip-offs.

We'd like to take this opportunity to warn residents to be extra vigilant following reports of cold callers using the Grenfell Tower tragedy to frighten people into having their home inspected or insulation replaced. 

Roger Johnson, GreenSquare's Group Safety, Health, Environment and Fire Manager, said: "These cold callers are simply trying to coax people into having unnecessary work done, and charging them for it. Our advice is always to be wary of anyone unexpectedly calling you or coming to your door and offering to do work. 

"GreenSquare tradespeople are easily identifiable by their GreenSquare-branded uniforms and all GreenSquare staff members will always have an identity badge with them, which they should be wearing around their neck. If the badge isn't immediately visible, you can ask the member of staff if you can take a closer look at it.

"We would like to reassure you that GreenSquare has a robust fire management system and we take the fire safety of all of our homes very seriously. None of our homes have cladding similar to the material found on the Grenfell Tower and we can assure you that there is no need for any resident to engage the services of any cold callers. If you do have any specific concerns about your home, please contact GreenSquare."

Scams come in lots of different shapes and sizes, including dodgy online adverts and tricksters using dating websites to build relationships with people they later defraud. Other common types including ‘phishing’ emails and ‘vishing’ phone calls designed to con people into giving away sensitive information, investment scams, and advanced fees requested to claim unexpected lottery wins. 

Remember, if it sounds too good to be true... it probably is!

To report a scam, call Action Fraud on 0300 123 2040 to help stop it happening to others. You can also get advice and report scams to Trading Standards through the Citizens Advice consumer service on 08454 04 05 06 or online advice at www.adviceguide.org.uk.